Oloid - Frequently Asked Questions

What is Contactless Biometrics?

Biometrics are physical or behavioral human characteristics that can be used to digitally identify a person to grant access to systems, devices or data. Contactless biometrics provide secure identity without the need for physical contact with a reader or a sensor.

Do Contactless Biometrics completely eliminate the risk of the spread of viruses?

Contactless biometrics technology can help reduce the risk of spread of germs and contagious viruses by reducing the need to touch communal contact surfaces to verify the identity to gain access and authorization. However, employers are encouraged to develop a comprehensive strategy for workplace safety and to consider contactless biometrics as a critical component of overall strategy.

Can Oloid products be used to detect a virus such as the Novel Coronavirus (COVID-19)?

No, Oloid’s products cannot be used to detect or diagnose an infection or fever. However, when used in combination with thermal cameras, the product can serve as an effective tool for measuring skin surface temperature.

If the temperature of the skin in key areas (especially the corner of the eye and forehead) is above average temperature, then the individual may be selected for additional screening. Identifying individuals with elevated body temperature (EBT), who should then be further screened with virus-specific diagnostic tests, can help reduce or dramatically slow the spread of viruses and infections.

Is Oloid HIPAA compliant? How does Oloid ensure that health information is kept secure and private?

Oloid cannot be used to measure vitals or to diagnose a disease. However, when using Oloid in combination with recommended thermal cameras to detect elevated body temperature, Oloid can help discreetly identify the person who may require additional screening. This information is not displayed publicly and only authorized personnel designated by the employer will receive alerts or information regarding the need for additional screening.


Oloid is a software company but may recommend supported cameras and hardware. Other than when specifically mentioned, most of these hardware are not FDA-approved medical devices. They are not intended for use as a medical device or to replace a medical device. They do not and are not intended to diagnose, cure, treat, alleviate or prevent any disease or health condition or investigate, replace or modify anatomy or any physiological process.

The accuracy of the data collected and presented through the Products is not intended to match that of medical devices or scientific measurement devices. OUR PRODUCTS DO NOT PROVIDE ANY MEDICAL ADVICE OR OPINIONS. RATHER, USE OF THE PRODUCTS IS FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT SERVE AS A SUBSTITUTE FOR THE ADVICE OF A MEDICAL PROFESSIONAL.

None of the Products are intended for emergency situations. If you think there may be a medical emergency, call your doctor or emergency services immediately. Never disregard professional advice or delay in seeking it because of information you read about the Products.

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